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Search: authors:"Asbjørn Følstad"

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Users’ design feedback in usability evaluation: a literature review

As part of usability evaluation, users may be invited to offer their reflections on the system being evaluated. Such reflections may concern the system’s suitability for its context of use, usability problem predictions, and design suggestions. We term the data resulting from such reflections users’ design feedback. Gathering users’ design feedback as part of usability evaluation...

Social design feedback: evaluations with users in online ad-hoc groups

Social design feedback is a novel approach to usability evaluation where user participants are asked to comment on designs asynchronously in online ad-hoc groups. Two key features of this approach are that (1) it supports interaction between user participants and development team representatives and (2) user participants can see and respond to other participants’ comments. Two...