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Multiskilling: The Quiet Revolution in Healthcare Education and Training

Training Jenny Auger Maw’ Catherine M. Sleezer healthcare trends that drive the need for multiskilling, (b) perspectives from the multiskflling literature, and (c) a case study describing the use of ... providing care and increase patient satisfaction. ‘Jenny Auger Maw is Corporate Vice President, Organizational Development, HillCrest Health Care System, Tulsa, OK; Catherine M. SIeezer, Ph. D., is Assistant

Teaching Health Occupations for a Networked World

St Thomas , St. Paul, MN; Jill R. Hough , Principal of Alternative Environments, Stillwater, OK; Jenny Auger-Maw, Vice President, Organizational Development, Hillcrest HealthCare System , Tulsa, OK ... . Hougb Jenny Auger-Maw and observes that networking among units is becoming more prevalent. Given the . interdependence inherent in fully networked organizations, systems thinking is introduced as a