El aumento en el uso de tecnologías de información y la automatización de procesos en las empresas del sector logístico y transporte terrestre, hace que los riesgos cibernéticos a los que se encuentran expuestas sean cada vez mayores, esto debido a que dentro de sus operaciones se comparte y procesa grandes volúmenes de información entre los sistemas interconectados para mantener...
Assessing the quality of public services plays a crucial role in striving for improved citizen services. In this context, digital government has been adopted as a strategy to enhance services, encourage citizen engagement, and modernize governmental institutions. This work describes the specification, construction, evaluation, and application of a mapping method for public...
The evolutionary study of the role of the academy and its challenges in the training of security/cybersecurity professionals in Colombia is an effort made by the Colombian Association of Systems Engineers (ACIS in spanish), which for more than 20 years has been applying a national information security survey in order to study and understand the behavior of security in the...
The purpose of this research is to explore the determinants of participation in virtual courses using the extended technology acceptance model (TAM2). 200 collaborators from a telecommunications company participated where a virtual course platform is used. The overall result of the study shows that TAM2 helps partially explain the adoption of this platform. This technology is...
The interest in project management has increased considerably in recent years, as well as the concern about the factors that contribute to project success or failure. Given the high failure rates commonly reported for IT projects, the identification of these factors becomes even more critical in such contexts. This study aims to empirically assess the influence of sponsorship...
This study assesses whether the application of business process optimization techniques can generate better results for organizations than simply using the intuition, creativity, and experience of the members of a process redesign team. Using simulation techniques and tools, a comparative analysis between the performance of a current process (as-is) and two redesign proposals (to...
The aim of this study was to investigate what Brazilian researchers in the Administration area are talking about when discussing the topic of knowledge management. For this, a research was carried out in the publications about knowledge management, from 1997 to 2010, in the proceedings of events promoted by Anpad, the association that brings together all graduate programs and...
In this study, the authors look at the factors that influence individual information security practices of internet users in Bolivia. The research model uses social cognitive theory to explain the individual cognitive factors that influence the information security behavior of Internet users. The model includes individuals’ beliefs about the individual abilities to competently...