Despite the recognition that information is a strategic asset for any state government, we lack research on the deployment and use of information systems in the U.S. state government context. Information systems are central for state agencies’ efforts to develop optimal responses to demands from their internal and external constituents. We examine how a specific IS asset combines...
We develop a framework for understanding the mechanisms of information privacy assimilation in information technology (IT) organizations. Following neo-institutional theory, we develop a broad conceptual model and further build a detailed theory based on a multi-site, multi-case study of 18 organizations. We treat information privacy as a distinct dimension separate from...
Personal health record systems are widely available and regarded as a key element in the push for electronic health records and the meaningful use of technology in medicine. However, the adoption and use of these systems has been much lower than anticipated. While research has investigated the reasons for this lack of adoption, we have no satisfactory answers. As such, we...
The validation of information systems research instruments has not received the attention that it deserves. Based on data obtained from 174 Australian CIOs, we use component-based structural equation modelling (PLS/SEM) to investigate the psychometric properties and possible modeling of the highly regarded CIO role expectations instrument that Smaltz, Sambamurthy, and Agarwal...
Despite both government and industry initiatives, the under-representation of women in information systems (IS) continues. Can academia help right this imbalance by helping fill the pipeline for technically qualified female employees? We analyze the results of four experimental interventions based on empirical studies and prior surveys designed to address this issue. We conducted...
Many organizations implement enterprise social media (ESM) in an effort to capture and store valuable knowledge that employees possess. Unfortunately, more often than not, employees do not make a large number of knowledge contributions. Using agency theory and contingency theory as foundations, we examine managerial interventions that can improve knowledge contribution rates in...
In this guide, we introduce researchers in the behavioral sciences in general and MIS in particular to text analysis as done with latent semantic analysis (LSA). The guide contains hands-on annotated code samples in R that walk the reader through a typical process of acquiring relevant texts, creating a semantic space out of them, and then projecting words, phrase, or documents...
Researchers, governments, and funding agencies are calling on research disciplines to embrace open data—data that anyone can access and use. They have done so based on the premise that research efforts can draw and generate several benefits from open data because it might provide further insight and enable individuals to replicate and extend current knowledge in different...
Crisis response is the most critical stage in crisis management during which actors make important decisions on mitigating a crisis. However, the decision making in such situations is a complex sociotechnical phenomenon. The literature specifies crisis response to include four steps (i.e., observation, interpretation, choice, and dissemination) and suggests a sociotechnical...
We conceived The World IT Project, the largest study of its kind in the IS field, more than a decade ago. This ambitious mega project with an enormous global scale was formally launched in 2013 and is expected to finish by 2017. Major publications on the project should appear through 2019. The project responded to the pervasive bias in IS research towards American and Western...
With the increasing use of crowdsourced data in behavioral research fields, it is important to examine their appropriateness and desirability for IS research. Extending recent work in the IS literature, this tutorial discusses the risks and rewards of using data gathered on Amazon’s Mechanical Turk. We examine the characteristics of MTurk workers and the resulting method biases...
The teaching case describes India’s telecommunications market as it went through a major transformation due to its adopting mobile telephony. The country’s huge market size and low teledensity have provided an attractive opportunity for foreign multinationals. Telenor entered the Indian market through a joint venture with Unitech Wireless under the brand name of Uninor and...
Enterprise architecture (EA) frameworks offer principles, models, and guidance to help one develop an EA program. Due to EA’s flexible and abstract nature, there is a proliferation of EA frameworks in practice. Yet, comparison studies to make sense of them are far from satisfactory in that they lack a theoretical foundation for comparison criteria and do not meaningfully...
Drawing on notions of power and the social construction of risk, we build new theory to understand the persistence of shadow systems in organizations. From a single case study in a mid-sized savings bank, we derive two feedback cycles that concern shifting power relations between business units and central IT associated with shadow systems. A distant business-IT relationship and...
Younger scholars often receive advice to submit work to conferences for feedback and polishing in anticipation that they will later submit it to a journal for publication. But is this a normal practice? What do the IS scholars really think or do about the linkage between conferences and journals? What are IS journals’ policies and their editors-in-chiefs’ views on that linkage...
Small and medium-sized enterprises (SMEs) are a vital part of the global economy in that they compose the vast majority of all businesses worldwide. In spite of these firms’ importance, they remain understudied in strategic alignment research. In this paper, we consolidate and extend the IS literature on strategic alignment in SMEs. We develop a set of theoretical propositions...
Diverse aspects of our everyday lives increasingly feature sensor-based technologies. Despite the importance of understanding how business and consumers exploit and adopt these technologies, the information systems (IS) community has thus far devoted relatively little attention to the topic. Accordingly, in this paper, we foster an exploration of the issue among IS scholars by...
The integration of neuroscientific methods in Information Systems (IS) research to better understand how the brain interacts with IS-relevant context has gained in importance. Many papers that highlight the potential of neuroIS and that discuss methodological issues associated with using functional brain imaging already exist. However, neuroIS researchers have to keep in mind...
Many researchers and practitioners recognize that there is a link between the failures of information system (IS) provision and flawed Information Requirements Definition (IRD). Misinformation arises from defective communication between clients and analysts and lead to situations where the actual requirements of clients are not identified and properly represented in the...
In this paper, we explicate citizen science in information systems research. Citizen science in IS research is a partnership between IS researchers and people in their everyday lives. Citizen science projects in the IS field are defined by phenomenon that interest both citizens and scientists and by the intervention of citizens in scientific processes for the purposes of...
Based on the International Conference on Information Systems’ (ICIS) 2015 senior scholars’ forum, we provide insights on the role and opportunities of IS researchers in shaping policy.
TRIPBAM pioneered automated clustered rate monitoring in the hotel industry. After capturing a traveler’s reservation, TRIPBAM software scrutinized the digital data stream of changing room rates and notified users of any potential savings. While TRIPBAM could successfully discover savings for its many customers, its executives focused on the challenge of turning TRIPBAM into a...
Targeting comprises defining the part of the business environment that corresponds to organizations’ strategic objectives and priorities. Targeting is not an easy process because it includes the interaction of managers who come from different organizational units that might have a fragmentary and blurred understanding of the overall issue. Through an action research, we designed...
Situated in an emirate’s farming industry, this ethnographic study develops a framework to help bridge the existing knowledge gap about what and how local contexts interact with emerging technology, RFID in particular. Findings suggest that numerous local factors pertaining to the researched emirate’s unique environmental, project, cultural, and societal/political contexts shape...
For decades, practitioners and scholars have focused on achieving optimal values in and benefits from enterprise resource planning (ERP) systems. Given that scholars have identified ERP systems as having option-like characteristics such as the capacity to create an information technology (IT) platform that enables the adoption of subsequent function-specific applications, we face...