Populist Conundrum: Big Banks or Plaintiffs
NORTH CAROLINA
BANKING INSTITUTE
Volume 22 | Issue 1
Article 11
3-1-2018
Populist Conundrum: Big Banks or Plaintiffs' Bar?
Banks Win as Congress Overrides the CFPB Rule
Banning Class Action Waivers in Arbitration
Agreements
Rebecca D. Floyd
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Recommended Citation
Rebecca D. Floyd, Populist Conundrum: Big Banks or Plaintiffs' Bar? Banks Win as Congress Overrides the CFPB Rule Banning Class
Action Waivers in Arbitration Agreements, 22 N.C. Banking Inst. 165 (2018).
Available at: http://scholarship.law.unc.edu/ncbi/vol22/iss1/11
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Populist Conundrum: Big Banks or Plaintiffs’ Bar?
Banks Win as Congress Overrides the CFPB Rule
Banning Class Action Waivers in Arbitration
Agreements
I. INTRODUCTION
Americans have distrusted ambulance-chasing plaintiffs’
attorneys and money-hungry financial service providers for years. 1 The
Consumer Financial Protection Bureau’s (“CFPB” or “the Bureau”) Final
Rule on Arbitration Agreements (“Final Rule”) pitted these two groups
against each other. 2 The CFPB exercised its authority to limit or prohibit
the use of pre-dispute arbitration agreements granted by Section 1028(b)
of the Dodd-Frank Wall Street Reform and Consumer Protection Act
(“Dodd-Frank”) by publishing the Final Rule to the Federal Register on
July 19, 2017.3 The Final Rule prohibited the use of arbitration
agreements that bar consumers from participating in class actions, but did
not prohibit the use of arbitration altogether. 4 The rule became effective
on September 18, 2017, and would have applied to contracts entered into
1. See Nicholas M. Gess et al., Christmas in July for Plaintiffs Bar—CFPB Arbitration
Rule to Take Effect, NAT’L L. REV. (July 14, 2017), https://www.natlawreview.com/article/
christmas-july-plaintiffs-bar-cfpb-arbitration-rule-to-take-effect (“All of these eventualities
must be viewed against a political backdrop in which the significant concerns of the business
community about the Rule will run up against a federal agency that has substantial support
from consumers who are constituents and voters, and who harbor a strong distrust of the
financial services sector.”); Kenny Stein, Stop President Obama’s Trial Lawyer Giveaway,
FREEDOM WORKS (June 27, 2016), http://www.freedomworks.org/content/stop-presidentobamas-trial-lawyer-giveaway (urging readers of a conservative blog to submit public
comments on the CFPB’s Proposed Rule).
2. See Arbitration Agreements, 12 C.F.R. § 1040.4 (repealed 2017) (limiting arbitration
agreements to exclude class action waivers and establishing a monitoring provision to allow
the CFPB to continue observing the use of arbitration in consumer financial services).
3. Arbitration Agreements, 82 Fed. Reg. 33210, 33320 (July 19, 2017) (codified at 12
C.F.R. § 1040); 12 U.S.C. § 5518(b) (2016) (“The Bureau, by regulation, may prohibit or
impose conditions or limitations on the use of an agreement between a covered person and a
consumer for a consumer financial product or service providing for arbitration of any future
dispute between the parties, if the Bureau finds that such a prohibition or imposition of
conditions or limitations is in the public interest and for the protection of consumers.”).
4. 12 C.F.R. 1040.4 (repealed 2017).
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after March 19, 2018.5 However, the Final Rule was short-lived. 6
Congress used the Congressional Review Act (“CRA”)7 to overturn the
rule when the Senate passed a resolution of disapproval by a narrow 5150 vote on October 24, 2017, with Vice President Mike Pence voting as
the tie breaker.8 The Final Rule would have provided a valuable tool to
improve private enforcement through litigation by allowing consumers to
bring class actions against financial service providers.9 Additionally, the
monitoring provision would have increased transparency in the
arbitration process to further aid in the Bureau’s mission for consumer
protection and keep the opportunity to expedite claims through arbitration
open for consumers who still wish to use it.10 However, concerns about
the costs to the financial services industry and poor popular opinions of
class action lawyers ultimately led to the demise of the Final Rule. 11
This Note examines the Final Rule and concludes that, despite
some flaws, it would have helped consumers and evened the playing field
between consumers and financial service providers. Part II provides a
brief overview of the decades-long debate over the practice of
arbitration.12 Part III analyzes the Final Rule in conjunction with the
Arbitration Study (“the Study”) and argues for why it was ultimately
good for consumers.13 Part IV examines the political climate in which
the Final Rule went into effect and the imperfections that led to its
repeal. 14 Part V briefly summarizes and concludes the Note. 15
5. Arbitration Agreements, 82 Fed. Reg. at 33210.
6. Ian McKendry, Senate Votes to Repeal CFPB Arbitration Rule in Win for Financial
Institutions, AM. BANKER, Oct. 24, 2017, at 1.
7. Congressional Review Act, 5 U.S.C. § 802 (2016) (allowing both houses of Congress
to pass a joint resolution of disapproval of agency rulemaking to repeal a final rule).
8. Ian McKendry, supra note 6, at 2.
9. 12 C.F.R. § 1040.4(a).
10. Id. § 1040.4(b).
11. McKendry, supra note 6, at 3 (quoting Sen. John Cornyn saying, “There is no reason
for us to enrich a class of lawyers who . . . bring these lawsuits and see consumers getting
pennies on the dollar, which is what the status quo would permit . . . .”).
12. See infra Part II.
13. See infra Part III.
14. See infra Part IV.
15. See infra Part V.
2018]
ARBITRATION AGREEMENTS
167
II. BACKGROUND ON THE ARBITRATION DEBATE
A.
Protections of Arbitration Agreements in the United States
The Federal Arbitration Act of 1925 (“FAA”) made arbitration
agreements in contract-related disputes valid and enforceable “save upon
such grounds as exist at law or in equity for the revocation of any
contract.”16 Over the years, arbitration has become a contentious
practice, particularly when pre-dispute arbitration clauses are written into
contracts between parties with unequal bargaining power.17 Issues arise
when consumers are locked into shrinkwrap agreements without knowing
they are agreeing to resolve any disputes against the company through
arbitration—in which the normal rules of evidence, discovery, and
appeals are surrendered in favor of a quick and private proceeding. 18
One of the most controversial aspects of standard arbitration
agreements is that many involve class action waivers, preventing
consumers from joining together to litigate claims that (...truncated)