“Raining” in Your Emotions as a Student Affairs Professional
The Vermont Connection
Volume 41 Embracing the Whole: Sentience and
Interconnectedness in Higher Education
Article 14
April 2020
“Raining” in Your Emotions as a Student Affairs Professional
Chantel J. Vereen
University of Vermont
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Recommended Citation
Vereen, C. J. (2020). “Raining” in Your Emotions as a Student Affairs Professional. The Vermont
Connection, 41(1). https://scholarworks.uvm.edu/tvc/vol41/iss1/14
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Vereen • 107
“Raining” in Your Emotions as a Student Affairs Professional
Chantel J. Vereen
Content Warning: The content provided within the following narrative involves
student death and depressive episodes that may cause impact for some readers.
As younger generations of student affairs professionals become
more involved in the field and aware of their mental health
identity, there appears to be a disconnect between young professionals and those who are older and keep the state of their mental
health hidden. The author questions whether young professionals’
openness about their mental health identity lines up with the
institutional/general professional expectations for dealing with
emotional trauma in their field. In this narrative, I discuss my
understanding of how student affairs professionals encounter
tragedy while holding their own mental health wellness. I will
further delve into how professionals can feel restricted in their
ability to voice their concerns about mental health, especially
because of the fear of judgement. I will be exploring this experience
through the story of my life as a live on professional in residence
life between Fall 2018 and Spring 2019.
Keywords: anxiety, depression, mental health, residence life,
student affairs professionals,student death, trauma
When It Rains...
September 2018
Being on call already feels stressful for live-on student affairs professionals, specifically residence life administrators. The calls at 3am letting you know that there is
another student transport, or that a ceiling caved in from the rain. Or that there
is a peacock on the loose and no one knows how to get a hold of it (or how it got
there in the first place). The on-caller feels this unease mixed with light annoyance when the phone rings - residence life professionals can admit that - but it is
Chantel J. Vereen is a graduate student in the Higher Education and Student Affairs
Administration master’s program at the University of Vermont. Chantel grew up in
Central Islip, NY and completed her B.A. in Professional Writing at York College of
Pennsylvania.
108 • The Vermont Connection • 2020 • Volume 41
different when the call stops everything in your world.
I was the on-call professional at my former institution who received the news of a
student death on campus - the first in five years. I was one of the first student affairs
professionals to know. A member of a fraternity, a student ambassador, a soon-to-be
engineer, dead in a residence hall less than one minute away from my front door. It
happened on a Sunday; the student staff members in my department were having
a luncheon 100 feet away from the site. We smiled in pictures that never made
it to social media, and we inhaled homemade food that would suddenly become
nauseating. The feeling of loss was difficult; the death of any student is difficult to
digest. After the call, we gathered our professional staff over at the residence hall.
I remember feeling the numbness rise through me as I passed a member of the
coroner’s office. A swift uneasiness laid into my skin and tightened it. There, in
the lobby, was the student’s girlfriend: yelling in agony, red in the face. She could
not get off the ground. And then moments later, the administrators and myself
noticed that she was one of our own student staff members.
That is when the darkness in me started to creep out of my skin. The numbness
took over my whole face. One minute I was in the lobby and then the next I was
in my office crying to one of my supervisors. I did not know where the time went
or how I got there. I left the office and went straight into a staff meeting, comforting the residents who needed to talk and supporting them in the best ways that
I knew how. The upper administration of my department sent flowers and wrote
me a “Thinking of You” card. “It’s going to be okay. You should be okay,” was
something I heard constantly from my coworkers and supervisors.
Should be okay. I should be.
But inside, the darkness curled up and became dormant. I’m safe for now. I got
this, I said to myself, walking outside into the rain. I should be okay. What’s the worst
that could happen after this?
If we are fortunate
We are given a warning
If not,
There is only the sudden horror,
The wrench of being torn apart;
Of being reminded
That nothing is permanent,
Not even the ones we love,
(Rickerby, 2015)
Vereen • 109
November 2018
It was the Sunday after Thanks-taking (formerly known as Thanksgiving) and the
on-call phone felt like it weighed twenty pounds against my face at nine in the
morning. The phone call was going on for four minutes. My television flooded
my living room with color. On the other line was Campus Safety Dispatch, letting
me know about an angry brother who was yelling about no one reaching out to
his dying brother. As I tried to coach the dispatcher over the phone, the feeling of
annoyance crept up under my skin. I could hear her eyes glazing over on the phone.
“I don’t even know the name of his brother. I don’t think he even goes here. But
we can’t say that, right? Are you sure he’s in the system?” the dispatcher said. I
wanted to pull up my Housing Director software but my laptop was three inches
too far from where my free hand was.
“This honestly could be a joke or just a big misunderstanding. What’s the name
that the brother calling used?” I asked, placing a piece of sweet potato pie on my
plate for breakfast.
She says the name.
My ears began to ring uncontrollably. I heard the rain start to pick up outside of
my apartment windows. It was loud enough that it felt like it was inside my head.
It was my student. My staff member. Robbie. Our Robbie who would call out
anyone without batting an eye. Our Robbie. Who would join our staff bonding
ritual of watching American Horror Story on Wednesday nights even though he
hated the show. Our Robbie. Who would write research papers on his cell phone
right before staff meeting. Our Robbie. Who would wear slap bracelets and a shirt
that had the word “savage” written all over it. Our Robbie. In the corners of my
living room, I noticed the cement walls were grayer than usual.
The sound of the rain becomes louder and l (...truncated)