Financial Risk Tolerance and Burnout Relation: Information and Communication Technology (ICT) Sector Study

Aksaray Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi . . 8 (2) 95-101 © 2016 Aksaray Üniversitesi İktisadi ve İdari Bilimler Fakültesi http://iibfdergi.aksaray.edu.tr Financial Risk Tolerance and Burnout Relation: Information and Communication Technology (ICT) Sector Study Çağrı HAMURCU1, H. Dilek Yalvac HAMURCU2 Abstract This study examines the relationship between financial risk tolerance and burnout with its subscales emotional exhaustion (EE), depersonalization (DEP), and personal accomplishment(PA) on the information and communication technology (ICT) sector employees. In this study, Grable and Lytton Financial Risk Tolerance and Maslach Burnout Inventory (MBI) Scales are used. In additionto this relationship investigation, how financial risk tolerance attitudes change with demographic characteristicsis also analyzed in this field study. The result of this study shows that there is relation betweenfinancial risk tolerance and burnout with its emotional exhaustion (EE) subscale. Moreoverto this, it is also attained that financial risk tolerance increases with the education level and income. In addition to this, depersonalization is greater in single than inmarried, in other words singles are more prone to depersonalization than married. Keywords Burnout, Financial Risk Tolerance, MBI, Emotional Exhaustion 1 Ph.D, Ankara, Turkey, Email: M.D.,Ankara OncologyEducationandResearchHospital, PsychiatryClinic, Ankara, Turkey, Email: Sayfa | 95 2 The purpose of this paper is to investigate the relationship between financial risk tolerance and burnout with its subscales emotional exhaustion (EE), depersonalization (DEP), and lack of a sense of personal accomplishment. In addition to this relationship investigation, how financial risk tolerance attitudes change with demographic characteristics is also analyzed in this field study. of detachment from the organization and workers as individuals (Cordes and Dougherty, 1993), negative attitudes toward work and other people, helplessness and lack of control (Lewin and Sager, 2007).Depersonalization manifests itself as behaving colleagues or other employees in business like an object. Depersonalized people feels themselves like in they In the study, firstly concepts of burnout and financial risk tolerance has been outlined and then detailed with a field study; afterwards analysis applied on the obtained data and the result of the study has been examined and suggestions has been made for the are in a failure especially about solving problems, tries to fınd an escape and minimize the relations with other persons. depersonalized As a people result are of biased these feelings, with mental accounting effect categorizing everything especially people. future studies. Personnel accomplishment (PA) affects negatively the Burnout burnout. For this reason the PA scores in MBI scale Burnout can be defıned as feeling of exhaustion and restrained.Emotional exhaustion, depersonalization and lack of personal accomplishment are the key indicators forpsychological burnout (Maslach, Jackson and Leiter, 1997:192). have to be commented truly. On behalf of burnout, the PA scores should be negative. In other words, the opposite of PA can be named by lack of personnel accomplishment (LPA). The lack of personal accomplishment(LPA) isusually prevail in diminished willingness for competence and achievementand its Maslach and Jackson’s developed a Maslach Burnout behaviors are independent from emotional exhaustion Inventory (MBI) scale for assessing the burnout with and depersonalization (Maslach and Jackson, 1981). In three the effect of lack of personnel accomplishment, self- subscale, depersonalization emotional (DEP), exhaustion(EE), and personal accomplishment (PA) (Maslach, and Jackson, 1981). assessment process goes to failure and people feel like they are unsuccessful. Greater risk for errors, increased job turnover, decreased efficiency and diminished empathy are the other effects of burnout.(Maslach and Jackson, 1981). Financial Risk Tolerance Financial risk tolerance is defined as the amount of risk The first aspect of burnout, emotional exhaustion (EE), believed and acceptedand attitude towards the risk. is defined as “the feeling of being emotionally During the investment decision, this decision activity overextended and exhausted by one’s work” (Maslach is performed by financial risk estimation. This decision and Jackson, 1981: 101). Emotional exhaustion refers to is also affected by the expected value and aim (Grable, feelings of fatigue or depletion of energy. Emotional 2000; Grable and Lytton, 1999). Usually the decision is exhaustion is generally saw with the feeling of done in favor of more attractive outcome (Davey, decreased sensitivity to other people, jobs and 2000). Financial risk tolerance and risk aversion are themselves, helplessness and degradation self-esteem confused terms. Financial risk tolerance and risk and lack of accomplishment when psychologicaland aversion have inverse affect between themselves. In emotional demands are more than normal level other wordsthe more risks tolerance means the less (Maslach and Jackson 1986; Cordes and Dougherty, risk aversion and can be imagined by two sides of the 1993). same coin. Financial risk tolerance plays a vital role Depersonalization (DEP)can be defined as a mood that financial decision. For this reason understanding the comes after the emotional exhaustion with the feelings financial risk tolerance mechanism in detail is Sayfa | 96 A KSA RA Y Ü N İV E RS İ T ES İ İİ B F D E R G İS İ , Mayıs, 2016, Cilt 8, Sayı 2 essential. One of the most preferred method for analyzed in statistical software program and Cronbach measuring financial risk tolerance is developed by alpha value has been calculated as α = .734 Grable and Lyton (1999, 2003). Grable and Lytton Financial Risk Tolerance Scale consists of a thirteen risk tolerance assessment questions. Collected demographic factors are age, gender, marital status, education, current income and number of dependents. Methods Results Information and communications technology sector is chosen for the research. In this study, Grable and Lytton Financial Risk Tolerance and Maslach Burnout Inventory (MBI) Scales are used for measuring financial risk tolerance and burnout respectively. Questionnaire form consists of sociodemographic The Maslach Burnout Inventory (MBI) Scale has 22 items with three subscales; 9 item for emotional exhaustion (EE), 5 items for depersonalization (DEP) and 8 items for personal accomplishment (PA). Cronbach alpha reliability values for subscales are .786 for EE, .653 for DEP, and .635 for PA. questions and Grable and Lytton Financial Risk Tolerance and Maslach Burnout Inventory (MBI) Grable and Lytton Financial Risk Tolerance Scale has Scales. thirteen risk tolerance assessment questions.Cronb (...truncated)