Comparison of News Literacy, Media Consumption, and Trust Between Indonesia and Malaysia
Asian Journal of Media and Communication
E-ISSN: 2579-6119, P-ISSN: 2579-6100
Volume 7, Number 2, 2023
DOI: 10.20885/asjmc.vol7.iss2.art2
Comparison of News Literacy, Media Consumption, and Trust
between Indonesia and Malaysia
Matthew Facciania, Ika Idrisb, Tim Weningera
a University
of Notre Dame, Indiana, United States
b Monash
University, Indonesia
Abstract. News literacy and trust are essential factors to consider in
how individuals navigate their media environments. However, studies
on news literacy and trust have focused primarily on Western and
English-speaking populations. The current study evaluates and
compares news literacy, media consumption, and trust among
Indonesian and Malaysian samples. Our data was collected in July 2021
via a telephone survey. We did not find any significant differences in
self-reported news literacy between countries, but we found that
participants lower in age, college education, and living in an urban area
score higher on news literacy across both populations. We also found
that our Malaysian participants reported spending more time on social
media, but Indonesian participants spent more time watching
television. We did not find any significant differences between
countries for trust in institutional media, but Indonesian participants
reported higher trust in online media. These findings highlight the
importance of considering cultural differences in designing and
evaluating media literacy interventions.
Article History
Submitted: September 25, 2023
Accepted: December 29, 2023
Published: December 31, 2023
Keywords: news literacy; media literacy; media consumption; trust.
1. Introduction
Media literacy skills are crucial for successfully navigating rapidly evolving online information
ecosystems (UNESCO, 2023). While digital technologies such as the internet and mobile
phones provide many benefits, they also facilitate the spread of misinformation, hate speech,
and extremist ideologies. Additionally, the internet provides an accessible avenue to
intentionally spread false or misleading information (disinformation) around the globe.
Disinformation campaigns have been tracked in various countries from Chinese and Russian
campaigns polluting the discourse surrounding COVID-19 (Barnes & Sanger, 2020; Molter &
DiResta, 2020), Russian propaganda about Ukraine (Idris, 2023; Greenberg, 2023), to
government attacking progressive and activist groups in the Philippines (Hapal & Serafica,
2021), Uganda (Okot, 2023), and across Asia (Amnesty International, 2020). Disinformation
campaigns aimed at sowing doubt in the electoral process can undermine the credibility of
democracy itself (Moore & Colley, 2022).
Copyright © 2023 Authors. This is an open-access article distributed under the terms of the Creative Commons Attribution-ShareAlike 4.0
International License (http://creativecommons.org/licences/by-sa/4.0/)
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Volume 7, Number 2, 2023, 79-100
Information and media literacy skills can protect individuals against the sea of online
misinformation and disinformation (Austin et al., 2021; Jones-Jang, Mortensen & Liu, 2021).
Current research in media literacy mainly focuses on English-speaking, Western countries
(Blair et al., 2023) that also tend to have wider internet access and score high on democracy
ratings and civil liberties (Democracy Index, 2022). In developing countries, especially those
that have issues with fair and free elections, media literacy is even more crucial. In order to
develop effective media literacy strategies for developing countries in the Global South, it is
important to consider the idiosyncrasies of their media environments and how their citizens
interact with their media environments.
To investigate media literacy in the Global South, we conducted this study in two of the
largest countries in Southeast Asia that are in close proximity to each other: Indonesia and
Malaysia. Despite the geographic proximity, Indonesia and Malaysia differ significantly in
their economic development, education levels, political stability, internet penetration, and
media environments. It is unclear how these differences between the two countries impact
their citizen’s media behaviors. Indonesia is the world’s largest social media user after China,
India, and the United States (Ruby, 2023). According to the World Bank Index (2022),
Indonesia is behind in its digital development compared to other large countries. In early
2023, it was estimated that 77% of Indonesians had access to the Internet compared to 96.8%
of Malaysians (DataReportal, 2023). In economic terms, Malaysia’s GDP per capita in 2021
was $11,371 and Indonesia’s GDP was only $4,292. This places Malaysia as one of the strongest
economies in the region (Adilla, 2023) and categorizes Indonesia as a developing country (The
World Bank, 2022). Finally, the 2021 United Nations’ Human Development Index ranked
Malaysia 62nd worldwide and Indonesia ranked 114th (UNDP, 2022).
The spread of disinformation and misinformation in both countries has led to sociopolitical divisions and mass protests. Both Malaysia and Indonesia have state-sponsored
media contributing to information ecosystems (Hopkins, 2014; Jalli & Idris, 2019; Idris,
2022). For example, Indonesia and Malaysia have ‘cybertroopers’ that post pro-government
information on social media (Hopkins, 2014; Jalli & Idris, 2019). These actions may influence
the trust of online citizens in each country. Fact-checking websites and media literacy
programs have been implemented in both countries, but have yielded mixed results. For
example, Indonesia’s most extensive digital literacy program was initiated by their national
government but had serious limitations, and may have even strengthened the state’s power
(Idris, 2022). Thus, not only do Western countries have greater access to online media
compared to the Global South, but political influences and media landscapes may differ
substantially.
Malaysia and Indonesia have different levels of internet penetration and education,
varying socio-political dynamics, and different media environments. It is unclear if such
differences contribute to a divergence in news literacy and media habits between these two
Southeast countries. Applying the theory of planned behavior can provide guidelines for how
differences between the two countries may impact media literacy levels. According to the
theory of planned behavior, behavioral intentions are influenced by attitudes towards the
behavior, social norms, and perceived behavioral control regarding the behavior (Ajzen, 1991:
Ajzen, 2011). Because Malaysia and Indonesia have significant differences in their education
systems and digital access, this may influence changes in the social norms surrounding how
they evaluate information online. News literacy could be viewed as a civic social norm, which
inspires individuals to be more news literate (Vraga et al., 2021). However, it is unclear if
country level differences of education and digita (...truncated)