ANALISIS ONLINE CONSUMER REVIEWS DAN GREEN PRODUCT TERHADAP PURCHASE DECISION MELALUI TRUST SEBAGAI VARIABEL INTERVENING

Jurnal Pendidikan Ekonomi (JURKAMI), Jul 2023

In this study, trust will be used as a mediator to examine the elements that affect consumers' decisions to buy skin care goods at Sociolla. Quantitative research methodology is employed. 100 Sociolla consumers who bought Sukin goods in Indonesia are included in this study. Questionnaire-based data collection where answers are rated on a likert scale. Descriptive statistical analysis and inferential statistical analysis (SEM) based on variance, including the Measurement Model Indicator Test and Fit Model Test, are included in the data analysis process. testing of hypotheses using internal model testing findings. Based on the results of the analysis can be concluded that online customer reviews have a positive impact on consumer trust Sociolla, Green product has a positive effect on the trust of consumers Sociolla. Trust has no positive influence on purchase decisions, Online customer reviews have no positive impact on purchasing decisions. Green products have a positive impact on purchasing decisions. Trust variables do not play a role in measuring the influence of online customer reviews on consumer purchase decisions at Sociolla. Trust variables do not play a role in influencing the influence of green products on purchasing decisions at Sociolla.

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ANALISIS ONLINE CONSUMER REVIEWS DAN GREEN PRODUCT TERHADAP PURCHASE DECISION MELALUI TRUST SEBAGAI VARIABEL INTERVENING

Jurnal Pendidikan Ekonomi (JURKAMI) http://jurnal.stkippersada.ac.id/jurnal/index.php/JPE JURKAMI Volume 8, Nomor 2, 2023 DEWAN REDAKSI Munawar Thoharudin, STKIP Persada Khatulistiwa Sintang, Indonesia (Editor in Chief) Aditya Aditya Halim Perdana Kusuma, Universitas Muslim Indonesia, Indonesia Aniek Hindrayani, Universitas Sebelas Maret, Indonesia Anna Marganingsih, STKIP Persada Khatulistiwa Sintang, Indonesia Dessy Triana Relita, STKIP Persada Khatulistiwa Sintang, Indonesia Diyah Santi Hariyani, Universitas PGRI Madiun, Indonesia Emilia Dewiwati Pelipa, STKIP Persada Khatulistiwa Sintang, Indonesia Fitria Fitria, Universitas Bina Insan Lubuklinggau, Indonesia Husni Syahrudin, Universitas Tanjungpura Pontianak, Indonesia Inda Fresti Puspitasari, Universitas Muhammadiyah Surakarta, Indonesia Maria Ulfah, Universitas Tanjungpura Pontianak, Indonesia Nikmatul Masruroh, UIN Kiai Haji Achmad Siddiq Jember, Indonesia Nuraini Asriati, Universitas Tanjungpura, Indonesia Rio Nardo, Universitas Binawan, Indonesia Suwinto Johan, President University, Indonesia Yulia Suriyanti, STKIP Persada Khatulistiwa Sintang, Indonesia TIM REVIEWER Abdul Mujib, Institut Agama Islam Negeri Metro Lampung, Indonesia Abdul Samad, Universitas Fajar, Indonesia Abdul Wahab, Universitas Muslim Indonesia, Indonesia Bambang Ismanto, Universitas Kristen Satya Wacana, Salatiga, Indonesia Dadang Lesmana, Badan Riset dan Inovasi Daerah Kab. Kutai Timur, Indonesia Dewi Kusuma Wardani, Universitas Sebelas Maret, Surakarta, Indonesia Dicki Hartanto, UIN Sultan Syarif Kasim Riau, Indonesia Dudung Ma'ruf Nuris, Universitas Negeri Malang, Indonesia Eko Eddya Supriyanto, STKIP Nahdlatul Ulama Tegal, Indonesia Febrianty Febrianty, Politeknik PalComTech, Indonesia Muhammad Syaiful, Universitas Sembilanbelas November Kolaka Mohammad Hamim Sultoni, Institut Agama Islam Negeri Madura, Indonesia M Dana Prihadi, Poltekkes YBA Bandung, Indonesia M. Rudi Irwansyah, Universitas Pendidikan Ganesha, Indonesia Muh. Fahrurrozi, Universitas Hamzanwadi, Indonesia Muhammad Hasan, Universitas Negeri Makassar, Indonesia Muhammad Ihsan Said Ahmad, Universitas Negeri Makassar, Indonesia Muhammad Rahmattullah, Universitas Lambung Mangkurat, Indonesia Reni Yuliviona, Universitas Bung Hatta, Indonesia Rhini Fatmasari, Universitas Terbuka, Indonesia Sodik Dwi Purnomo, Universitas Wijaya kusuma Purwokerto, Indonesia Sugiharsono , Universitas Negeri Yogyakarta, Indonesia Suratno Suratno, Universitas Jambi, Indonesia Tutut Suryaningsih, Universitas Bhinneka PGRI Tulungagung, Indonesia Umi Kalsum, Universitas Sriwijaya, Indonesia Yapiter Marpi, Universitas Jakarta, Indonesia Zulfia Hanum Alfi Syahr, Badan Riset dan Inovasi Nasional, Indonesia Alamat Redaksi: Jln. Pertamina Sengkuang Km.4, Kotak Pos 126, Kecamatan Sintang, Kabupaten Sintang, Kalimantan Barat, Indonesia Email: Penerbit: LPPM STKIP Persada Khatulistiwa Sintang This is an open-access article under the CC-BY-SA License Copyright ©2023, The Author(s) Jurnal Pendidikan Ekonomi (JURKAMI) | e-ISSN 2541-0938 p-ISSN 2657-1528 Jurnal Pendidikan Ekonomi (JURKAMI) http://jurnal.stkippersada.ac.id/jurnal/index.php/JPE JURKAMI Volume 8, Nomor 2, 2023 ANALISIS ONLINE CONSUMER REVIEWS DAN GREEN PRODUCT TERHADAP PURCHASE DECISION MELALUI TRUST SEBAGAI VARIABEL INTERVENING Yessi Anggraeni Putri, Ambar Lukitaningsih2, Muinah Fadhilah3 Program Studi Magister Manajemen, Universitas Sarjanawiyata Tamansiswa, Indonesia123  Corresponding Author Email: Author Email: [email protected], .id3 Article History: Received: May 2023 Revision: July 2023 Accepted: July 2023 Published: August 2023 Keywords: Online Consumer Reviews; Green Product; Purchase Decision; Trust Sejarah Artikel Diterima: Mei 2023 Direvisi: Juli 2023 Disetujui: Juli 2023 Diterbitkan: Agustus 2023 Kata kunci: Penilaian Konsumen Online; Produk Ramah Lingkungan; Keputusan Pembelian; Kepercayaan Abstract: In this study, trust will be used as a mediator to examine the elements that affect consumers' decisions to buy skin care goods at Sociolla. Quantitative research methodology is employed. 100 Sociolla consumers who bought Sukin goods in Indonesia are included in this study. Questionnaire-based data collection where answers are rated on a likert scale. Descriptive statistical analysis and inferential statistical analysis (SEM) based on variance, including the Measurement Model Indicator Test and Fit Model Test, are included in the data analysis process. testing of hypotheses using internal model testing findings. Based on the results of the analysis can be concluded that online customer reviews have a positive impact on consumer trust Sociolla, Green product has a positive effect on the trust of consumers Sociolla. Trust has no positive influence on purchase decisions, Online customer reviews have no positive impact on purchasing decisions. Green products have a positive impact on purchasing decisions. Trust variables do not play a role in measuring the influence of online customer reviews on consumer purchase decisions at Sociolla. Trust variables do not play a role in influencing the influence of green products on purchasing decisions at Sociolla. Abstrak: Sektor perdagangan online semakin pesat permintaannya dikarenakan kemudahan dalam akses. Penelitian ini untuk menganalisis faktor-faktor yang mempengaruhi keputusan pembelian produk skincare di Sociolla dengan trust sebagai variabel mediasi. Metode penelitian yang digunakan yaitu kuantitatif. Sampel penelitian sebanyak 100 konsumen Sociolla yang pernah membeli produk Sukin di Indonesia. Metode pengambilan data menggunakan kuesioner, item pertanyaan diukur menggunakan skala likert. Analisis data meliputi Analisis Statistik Deskriptif dan Analisis Statistik Inferensial yaitu SEM yang berbasis variance, meliputi Uji Indikator Measurement model, Uji Model Fit. Pengujian Hipotesis berdasarkan hasil pengujian Inner Model. Berdasarkan hasil analisis dapat disimpulkan Online customer review berpengaruh positif terhadap trust konsumen Sociolla, Green product berpengaruh positif terhadap trust konsumen Sociolla. Trust tidak berpengaruh positif terhadap purchase decision, Online customer review tidak berpengaruh positif terhadap purchase decision. Green product berpengaruh positif terhadap purchase decision. Variabel trust tidak berperan dalam mengantarai pengaruh online customer review terhadap purchase decision konsumen di Sociolla. Variabel trust tidak berperan dalam mengantarai pengaruh green product terhadap purchase decision di Sociolla This is an open-access article under the CC-BY-SA License Copyright ©2023, The Author(s) Jurnal Pendidikan Ekonomi (JURKAMI) | e-ISSN 2541-0938 p-ISSN 2657-1528 335 | Yessi Anggraeni Putri, Ambar Lukitaningsih, Muinah Fadhilah. Analisis Online Consumer Reviews dan Green Product Terhadap Purchase Decision Melalui Trust Sebagai Variabel Intervening How to Cite: Putri, Y.A., Lukitaningsih, A., Fadhilah, M. 2023. Analisis Online Consumer R (...truncated)


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Putri Yessi Anggraeni, Ambar Lukitaningsih, Muinah Fadhilah. ANALISIS ONLINE CONSUMER REVIEWS DAN GREEN PRODUCT TERHADAP PURCHASE DECISION MELALUI TRUST SEBAGAI VARIABEL INTERVENING, Jurnal Pendidikan Ekonomi (JURKAMI), 2023, pp. 334-346,