Exposure to clinical decision support and training increases primary care clinician confidence in managing cognitive impairment care but not confidence to diagnose
JaKa et al. BMC Primary Care
(2025) 26:360
https://doi.org/10.1186/s12875-025-03053-z
BMC Primary Care
Open Access
RESEARCH
Exposure to clinical decision support
and training increases primary care clinician
confidence in managing cognitive impairment
care but not confidence to diagnose
Meghan M. JaKa1*, Rebecca C. Rossom2, Bethany Crouse2, A Lauren Crain2, Sally K. Gustafson2, Heidi L. Ekstrom2,
Laura J. Zibley1, Soo Borson3, Patrick J. O’Connor2, Ann M. Werner2, Deepa Appana2, Thomas L. von Sternberg4 and
Leah R. Hanson2
Abstract
Background Cognitive impairment (CI) is projected to significantly increase as the population ages. While primary
care clinicians are often the first point of contact for patients with cognitive decline, many clinicians report significant
barriers to addressing CI in primary care, including lack of time, lack of established workflow, and low confidence in
diagnosing and managing CI.
Methods To address these barriers, a CI clinician decision support system (CI-CDSS) was developed and is being
tested in a cluster randomized, controlled clinical trial in 38 primary care clinics. A secondary aim of the study was
to assess whether the CI-CDSS increased clinician confidence in CI diagnosis and management, as measured by
surveys administered before and 8-months after CI-CDSS implementation. Primary outcome results of CI diagnosis are
awaiting the end of the follow-up period; however, clinician surveys are complete and reported here. The odds ratio
(OR) for the interaction between survey time and study arm, estimated in a generalized linear mixed model, tested
the significance of change in clinician confidence across study arms. The average marginal effect (AME), estimated in a
generalized estimating equation, provided a treatment effect estimate.
Results While self-reported use of the CI-CDSS was modest (32% remembered the tool and 65% of those used it),
those who used it reported high satisfaction (97% said the tool helped provide better CI care). Clinicians in CI-CDSS
clinics reported increased confidence in managing CI care relative to usual care (UC) clinicians (AME = 16.8, OR = 2.24
[1.05, 4.80]). Trending, but not significant, increases in clinician confidence in diagnosing CI were observed in CI-CDSS
clinics when compared to usual care (e.g., distinguishing types of dementia AME = 9.8, OR = 2.08[0.84, 5.14]).
Conclusions The results of this study demonstrate the potential value of a CI-CDSS in promoting primary care
clinician confidence in caring for and diagnosing patients with CI.
Trial registration This trial is registered on clinicaltrials.gov, NCT05723523 on 02/02/2023.
*Correspondence:
Meghan M. JaKa
Full list of author information is available at the end of the article
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JaKa et al. BMC Primary Care
(2025) 26:360
Page 2 of 9
Keywords Dementia, Cognitive impairment, Screening, detection, and diagnosis, Primary care, Healthy aging, Clinical
decision support
Background
As the U.S. population ages, the prevalence of cognitive
impairment (CI) is projected to continue increasing, posing significant challenges for primary care clinicians [1,
2]. Among individuals 70 years old and older, 14% have
dementia and another 14% have mild cognitive impairment [3]. Primary care clinicians are routinely tasked
with diagnosing and managing care for CI due to their
frequent role as the first and trusted point of contact for
patients exhibiting symptoms of cognitive decline [4].
Similarly, detection of CI is a required part of the Medicare Annual Wellness Visit in the United States, a prevention-oriented visit that primarily occurs in primary
care [5]. However, there are still many barriers preventing
primary care clinicians from implementing systematic
processes for detection, diagnosis, and post-diagnosis
management of individuals with CI. These include persistent reports of low confidence in CI diagnosis and management among primary care clinicians [6–9]. Clinician
confidence is an important and necessary mechanism of
increasing clinician diagnosis and treatment of clinical
conditions, although notably not the only factor impacting these behaviors [10, 11]. Confidence is also highly
interconnected with other mechanisms of clinical action
like skills and ability, fear of negative consequences, and
patient characteristics [12, 13]. One result of lack of clinician confidence is that both patients and families feel less
support and more uncertainty about their situations. CI
carries with it emotional stress about its implication and
future prognosis [14].
Primary care clinicians also frequently cite system barriers as major obstacles to providing effective CI care,
including insufficient time and lack of available resources
[7], compounded by existing electronic health records
systems (EHRs) that lack appropriate support for diagnosing and managing care for CI [15]. The complexity
of this care, including the need for a nuanced approach
to diagnosis and the involvement of families in care
planning, adds to the challenge. Clinical decision support systems (CDSS) paired with detection algorithms
and targeted training have been proposed to address
these issues [16, 17]. CDSS can enhance primary care
clinicians’ confidence – one possible predictor of clinician actions – in some contexts, but not in others [18,
19]. For example, in a recent systematic review describing clinician-reported barriers and facilitators to CDSS
implementation, improvement of clinician confidence
was noted as a facilitator in 7 of 45 systems across various
areas of primary care. In one study, a CDSS designed for
pulmonary embolism diagnosis did not improve clinician
confidence, but confidence was relatively high at baseline
[20]. In cancer care, primary care clinician confidence
in assessing cancer risk and managing care improved
following CDSS access and training [21]. Our team has
developed a CI-focused CDSS with an accompanying clinician training (...truncated)