Marketing’s Lost Frontier: The Poor
Markets, Globalization &
Development Review
Volume 1 | Number 1
Article 3
2016
Marketing’s Lost Frontier: The Poor
Ravi Achrol
George Washington University
Philip Kotler
Northwestern University
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Recommended Citation
Achrol, Ravi and Kotler, Philip (2016) "Marketing’s Lost Frontier: The Poor," Markets, Globalization & Development Review: Vol. 1: No.
1, Article 3.
DOI: 10.23860/MGDR-2016-01-01-03
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Marketing’s Lost Frontier: The Poor
Ravi Achrol
Philip Kotler
Abstract
The problems of persistent poverty have occupied the minds, money and agencies of the world for a very
long time. It is the subject of a large literature in economics and sociology, and the literature has evolved
through a variety of theoretical paradigms. Despite numerous initiatives the impact on alleviating
poverty is marginal. Recently the poverty conundrum has attracted the attention of schools of business
and global corporations. In this paper we critically review the major changes in the conventional
approaches to development. Then we review three models based on the thought traditions of business
schools that offer a new way of thinking about poverty alleviation. One is the BOP model of Prahalad.
The second is the social marketing model. The third is a radical new model of distributed marketing
networks structured around micromanufacturing, microenergy and microfinance technologies.
Keywords
Marketing, Development, Poverty, Sustainability, Self-Preservation Capitalism
Ravi S. Achrol is Professor of Marketing Science, School of Business, George Washington University,
where he also served as the Associate Dean for Research and Doctoral Studies. He was on the faculty of
the University of Notre Dame, and also held the Kmart Corp. Endowed Chair in Marketing at West
Virginia University. His research interests include distribution channels, marketing strategy,
interorganizational relations and network organizations. Journals featuring his articles include Journal of
the Academy of Marketing Science, Journal of Marketing, Journal of Marketing Research, Journal of Public
Policy and Marketing, Journal of Retailing, Social Science Research, and Journal of Business Strategy.
Philip Kotler is the S. C. Johnson & Son Distinguished Professor of International Marketing at the
Kellogg School of Management, Northwestern University. He has published over 50 books in marketing
including the 15th edition of Marketing Management, the world’s most read book with this title. He has
received 22 honorary degrees. His latest two books are Confronting Democracy: Real Solutions for a
Troubled Economic System (AMACOM 2015) and Democracy in Decline: Rebuilding its Future (Sage
2016). He has keynoted at early, foundation-laying ISMD conferences in Istanbul, Budapest and New
Delhi.
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Achrol and Kotler: Poor - Lost Frontier
Marketing’s Lost Frontier: The Poor
Introduction
We congratulate the International Society of Markets and Development
(ISMD) on launching its new journal Markets, Globalization &
Development Review (MGDR), co-edited by Nikhilesh Dholakia and Deniz
Atik. This article’s second author was privileged to have been involved in
the Society’s first conference in Istanbul. The Society is positioned to lead
what should be among the foremost issues before the world in the 3rd
Millennium – bringing the poor and struggling masses into the mainstream
of economic opportunity and wellbeing. Both of us authors are honored to
write this article for the inaugural issue of ISMD’s new journal.
The majority of the peoples of this world have been left behind by
the economic miracle of the 20th Century. Seventy-one percent of the
world’s 7 billion human inhabitants in 2011 lived in poverty –15 percent
lived in extreme poverty earning less than US $2 per day; and 56 percent
earned less than the US standard of poverty of $10 per day (Pew
Research Center 2015). The 3.2 billion people at the base of the world
wealth pyramid, own just 3% of the world's wealth. In contrast the top one
percent own just over half of the world's wealth and the top 10 percent
own 87.7 percent (Credit Sussie 2013).
It is perplexing--why has poverty defied the ingenuity of humans in
the 20th century? Why can’t the people who have sent men to the moon,
unraveled the genetic code, cloned life, built glittering cities in China in not
much more than a decade, why can’t the architects of modern miracles of
science solve one of the oldest economic and social problems plaguing
humankind?
In 2000 the United Nations issued an impressive document called
the Millennium Development Goals (MDG) signed by 180 Heads of State.
But in May 2005 UN Secretary General Kofi Annan warned that the poor
countries will not meet many, or even most, of the MDG. The UN’s new
Agenda for Sustainable Development (United Nations 2015, p.6)
acknowledges that whereas significant progress was made, progress has
been uneven, particularly in the least developed economies, and that
some MDG are off-track. The MGD have been superseded by The 2030
Agenda for Stainable Development (ASD) with an even more expansive
and ambitious set of 17 goals and 169 targets. So overwhelming is the
scope of this document that it will surely provide more grist for the UN’s
many critics who have long called it irrelevant and ineffective. For those
with a management mindset the new UN document will appear fanciful
being devoid of the critical analysis of what worked and what didn't with
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Markets, Globalization & Development Review, Vol. 1 [2016], No. 1, Art. 3
the MGD and why: it is only from such analysis that new vision and goals
should emerge.
Influential analysts and financial experts like Jeffery Sachs, Joseph
Stiglitz and George Soros have expressed opinions that after five decades
and over $2 trillion in “foreign aid,” the post-World War II development
regime (including the IMF and the World Bank) is in some disrepute and
disarray. Maybe it is for lack of determined effort from governments and
the community of nations.1 Some like Jeffrey Sachs believe that the
solution calls for a vast transfe (...truncated)