Using Focus Groups to Explore Evolving Perceptions of Student Pharmacists' Curricular Experiences.
American Journal of Pharmaceutical Education 2020; 84 (1) Article 7122.
QUALITATIVE RESEARCH IN PHARMACY EDUCATION
Using Focus Groups to Explore Evolving Perceptions of Student
Pharmacists’ Curricular Experiences
Lindsey E. Moseley, PharmD, MEd,a Channing R. Ford, PhD,a Emily B. Wilkins, PhDb
a
Auburn University, Harrison School of Pharmacy, Auburn, Alabama1
b
University of Dayton, Dayton, Ohio
Submitted April 23, 2018; accepted June 24, 2019; published January 2020.
Objective. To explore student pharmacists’ shared experiences as they transitioned through the first
three years of a Doctor of Pharmacy curriculum, from dependent learners to autonomous contributors.
Methods. The researchers used interpretive phenomenology to examine the lived experiences of student pharmacists. Previously gathered focus group data for 309 student pharmacists from the
2015-2016 academic year were explored. A step-wise approach to data analysis was used to perpetuate
the natural emergence of themes and alignment with theory. Utilizing Arthur Chickering’s Seven
Vectors of Identity Development as a lens, the researchers analyzed findings related to self-realization
and identification of purpose.
Results. The research team identified several themes associated with the teaching and learning process:
professionalism, autonomy, and managing the expectations of the curriculum. A connection between
the researchers’ findings and Chickering’s seven vectors was seen as students’ comments demonstrated
their progress along the vectors over three academic years.
Conclusion. This exploration provided a glimpse into the lived experiences of student pharmacists at
three different stages in their journey from dependent learners to autonomous contributors. By comparing students in one year with those in the next, the researchers were able to see the evolution that
occurred over time as students became self-authored individuals, which is the ideal outcome for
pharmacy graduates.
Keywords: seven vectors, academic entitlement, problem-based learning, professional identity, self-authorship
developing integrity. Within these vectors, specific developmental achievements are described that inform a
student’s ability to transition into an active member of
their profession and community at the end of their educational journey. While the complexity of the vectors is
minimal, each vector includes a variety of achievements
that a student must attain (Figure 1). However, progress in
one vector is not reliant on progress in the other vectors for
student development to occur. Vectors are fluid and allow
students to progress in their own order, traveling back and
forth through vectors to achieve the milestones necessary
for further identity development. To assess how students
will achieve these transitions, it is essential to examine the
role of student development theory. A core component of
student development stems from the idea that these theories must apply not only to the current generation of
students but to future generations as well.4
Another key aspect of understanding a student population is considering how each generation is unique.5
The majority of students in pharmacy and other professional programs today are part of the millennial generation.
INTRODUCTION
Pharmacy educators have explored student pharmacists’ progression through pharmacy school from various
viewpoints; however, there has been limited research
focused on capturing the essence of that experience in a
holistic, qualitative sense.1-3 College students, including
those in professional programs, undergo significant shifts
in their development. These include transitions in their
professional development, critical thinking, and academic performance.1-3
Chickering’s Identity Development Theory, which
focuses on students’ abilities to commune interpersonally
and with society as a whole, is one tool researchers can use
to explore student development across seven vectors.4
These seven vectors include: developing competence,
managing emotions, moving through autonomy toward
interdependence, developing mature interpersonal relationships, establishing identity, developing purpose, and
Corresponding Author: Lindsey E. Moseley, Auburn
University, 2316 Walker Bldg., Auburn, AL 36830 Tel:
334-844-8372. Email: .
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American Journal of Pharmaceutical Education 2020; 84 (1) Article 7122.
Figure 1. Defining Characteristics of Chickering’s Seven Vectors4
Millennials are often thought to be considered special,
sheltered, confident, team-oriented, conventional, pressured, and achieving. As millennial students approached
college, consumerism was seen as a trend among this generation.6 Both education and pharmacy scholars have reported that millennials expect amenities from their learning
environments.7-10
Scholars have discussed the idea of academic entitlement in pharmacy education and have defined it as an
attitude in which students expect success without taking
responsibility for their own achievement.8,9 This issue
remains a concern for pharmacy educators who are
navigating the challenges of matriculating student pharmacists of the millennial generation. Students’ consumeristic attitudes often lead to expectations that faculty
members will provide convenient education that meets
their preferences yet does not require excessive effort on
the student’s part.8,9 These students are often hesitant to
Figure 2. Impact of Chickering’s Seven Vectors on a Pharmacy Curriculum4
84
American Journal of Pharmaceutical Education 2020; 84 (1) Article 7122.
commit time to assignments and may question critical
feedback they receive regarding their achievements.7
Hence, it is important when discussing issues concerning
teaching and learning to consider how various approaches
will impact students’ abilities to transform knowledge
into application.11-13 Researchers must also consider the
influence faculty members have on fostering critical
thinking in students.14,15
Many scholars view academic entitlement and student consumerism as one and the same. If students are the
customers, and the customer is always right, it is no
wonder that students expect their demands for convenience to be met. This attitude is thought to be characteristic of millennials’ external loci of control, meaning
they may carry the perception that outside forces are to
blame for their successes or failures.8 These students may
not see effort as indicative of achievement, may have low
self-esteem, and may value grades over learning.
Further, it is important to consider how the Accreditation Council for Pharmacy Education (ACPE) Standards and Guidelines emphasize the development of a
student’s clinical understanding and ability to make
sound judgements. The third domain of these standards,
Approach to Patient Care, includes guidelines for problem-solving and effective ways to deliver pharmacy information. The fourth domain, Personal and Professional
Development, outlines guidelines for areas of growth
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