Job related affective well-being among primary health care physicians
European Journal of Public Health, Vol. 17, No. 5, 514–519
ß The Author 2006. Published by Oxford University Press on behalf of the European Public Health Association. All rights reserved.
doi:10.1093/eurpub/ckl264 Advance Access published on December 21, 2006
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Job related affective well-being among
primary health care physicians
Yesim Uncu1, Nuran Bayram2, Nazan Bilgel3
Keywords: affective well-being, general practitioner, primary health care, stress, work
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Introduction
Positive emotions help people not only to survive, but also to
thrive when confronted with adverse situations. Happiness
is a lay construct, replete with personal meaning for each of
us. It has been tended to treat happiness as psychological
well-being, which also referred to as emotional well-being or
subjective well-being.1
Job satisfaction is ‘a pleasurable or positive emotional state
resulting from the appraisal of one’s job or job experiences’,2
and it is an important issue in every work environment, but its
importance is significantly higher in the field of medicine as
medicine is involved with critical decisions regarding one’s
health. Numerous industrial studies emphasized the role of
psychological well-being in job performance and job satisfaction.3 One study among physicians revealed that one third of
all doctors reported lowered standards of patient care that is
associated to primarily stress-related origins, and tiredness
were determined to be at fault for 48.8% of the incidents,
where doctors provided a lowered standard of care to their
patients.4 Studies focused on primary health care physicians
mostly assessed the sources of stress and predictors of job
satisfaction among GPs, and indicated how job stress affects
levels of job satisfaction.5–11 Time pressure, interruptions,
practice administration, dealing with difficult patients and
work/home conflict were found as the main sources of stress
for GPs.12–15 In Australia, 68% of GPs that were questioned
1 Ass. Prof., Uludag University, Faculty of Medicine, Department of
Family Medicine, 16059 Bursa, Turkey
2 Assoc. Prof., Uludag University, Faculty of Administrative and
Economic Sciences, Department of Econometrics, 16059 Bursa
Turkey
3 Prof., Uludag University, Faculty of Medicine, Department of
Family Medicine, 16059 Bursa, Turkey
Correspondence: Yesim Uncu, MD, Uludag University,
Faculty of Medicine Department of Family Medicine, 16059
Bursa, Turkey, tel: þ90 22 44 42 86 58, fax: þ90 224 442 89 29, e-mail:
were satisfied with their job;16 in the US, the satisfaction level
increased to 82% among primary care physicians.17 Another
survey reported that 59% of family physicians in the US were
happy with their careers.18 In Turkey, studies about these
issues are rare and somehow, medical professionals are seen as
super-humans and the expectation of self-sacrificing is higher
than in other professions. On the other side, health policies
and primary health care systems are changing rapidly in our
country, and these changes are a burden for job related
affective well-being. Nowadays a transition period for the
health care system is being considered. This transition period
consists of adopting a family medicine model for primary
health care services. While family doctor and general
practitioner are used interchangeably in most countries,
they are distinct in Turkey. All medical school graduates
can work as GPs, who are not considered as specialists.
These doctors usually work in health centres, providing
preventive and primary health care. Family doctors are
specialists, who receive an additional 3 years of training
with an extensive curative focus. Since there are an insufficient
number of family doctors, GPs will take responsibility in
this scheme after some training. But the question of how will
the training be arranged still remains unknown. With this
recently proposed family medicine system, the primary
health care physicians will be appointed upon the contracts
made with the National Health Insurance Organization and
paid through this organization. This is a new concept for
GPs and it brings the fear of losing their jobs. Since the
beginning of the Turkish Republic, all GPs were governmental
officers, paid by the state budget, without any contract or
limitations, and they get fixed salaries arranged by their length
of service.
The purpose of this study is to investigate a group of
Turkish primary health care physicians’ job related emotional
perceptions and their outcomes in terms of stress, anxiety and
depression. Our study group did not represent all the primary
health care physicians in the country; but it gives us an understanding about their job related well-being situation that is
rarely assessed.
Background: Job related affective well-being is important for a healthy life and job satisfaction for all
individuals, including physicians. The later group, however, is most often compromised. Objectives: We
aimed to investigate a group of Turkish primary health care physicians’ job related emotional
perceptions and to assess their reactions in terms of stress, anxiety and depression. Methods: A
descriptive, cross-sectional, self-reported questionnaire study was conducted. A total of 60 primary
health care centres and 274 general practitioners who were working at these centres participated in
the study. The response rate was 74%. Printed questionnaires were completed by the participants
anonymously. We used the Job Related Affective Well-Being Scale (JAWS) and Depression Anxiety Stress
Scale (DASS 42). Correlation analysis and hierarchic regression were performed. Results: Correlations
between JAWS and DASS total scores were negative and statistically significant (r ¼ 0.52; P< 0.01). Low
pleasure/high arousal (LPHA) and low pleasure/low arousal (LPLA) variations that describe negative
emotional states show a positive and significant relationship with depression, anxiety and stress values.
The highest mean score was obtained for the high pleasure/low arousal (HPLA) status that can be
interpreted to mean that our study group was pleased with their job but was not motivated.
Conclusions: Physician’s job related negative emotional perceptions are associated with reactions in
terms of stress, anxiety and depression. For this reason, it is critical to consider primary care physicians’
job related affectations and job related stimuli.
Job related affective well-being
Methods
of problem from mild to extreme.22 The first studies by
using the DASS-42 scale were performed by the developers
on 3540 volunteer university students from Australia,23 and
they found a good convergent validity with other scales.
Another study with DASS-42 was done in the Netherlands to
detect anxiety disorder and depression in 326 employees absent
from work because of ment (...truncated)